Posted on r/shopify
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Hello, Iam currently setting up a new online store for our shop and was wondering if anyone could help me with finding a good invenotry and good claim system. ā The Inventory system should Ideally be able to assign locations to Goods (e.g Article A is stored in shelf 1A) and then be able to compile a packing list for ideal gathering of goods. ā The Claim system, should allow Customers to set up claims, which are then resolved internally. Each claim should Ideally have its own claim ID and a way to set up claim orders (e.g customer found an Issue with Article A and wants it to be replaced, we confirm claim, select compensation method(return, new shipment, Cashback) and then an Order/Credit note is set up, stating that either a sum or item or etc. is being compensated to the customer.) We also receive claims from our Retailers, we are The prime manufacturers and distributors but also make alot of sales over our Retailers, who might make claims, or their customers might make claims (who don't have an order in our store) So it would be optimal if customers can also upload pictures/receipts etc. Store INFO: low 7 digit turn over around 100-200 items Customer base of around 20000 Wholesale and retail